Privacy Policy

Last updated: March 1, 2025

Introduction

At KirokuForms, a product of Chelsea AI Ventures Ltd., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form building and submission collection service.

This Privacy Policy applies to information we collect:

  • On our websites (kirokuforms.com and related domains)
  • Through our web application and service
  • Through forms created using our service
  • In email, text, and other electronic communications

Please read this Privacy Policy carefully. By using KirokuForms, you consent to the data practices described in this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Payment information when subscribing to paid plans
  • Account preferences and settings

Form Creation and Management

When you create and manage forms, we collect:

  • Form content, fields, and configuration
  • Customization settings and branding preferences
  • Domain verification information for forms

Form Submission Data

When your forms collect submissions, we process:

  • All data submitted through your forms
  • Metadata about submissions (IP address, timestamp, referrer, user agent)
  • Files uploaded through your forms (if file upload fields are used)

Note: You are the data controller for form submission data. We process this data on your behalf as a data processor.

Usage Data

We automatically collect certain information about how you use our service:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Form analytics (views, completion rates, abandonment rates)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.

How We Use Your Information

Account Management

  • To create and maintain your account
  • To provide access to our features and services
  • To process and manage your subscription
  • To communicate with you about your account and our services

Form Submission Processing

  • To store and process form submissions on your behalf
  • To provide you with analytics about your forms
  • To prevent spam, abuse, and fraudulent submissions

Service Improvement

  • To analyze usage patterns and improve our service
  • To troubleshoot issues and maintain security
  • To develop new features and functionality

Marketing and Communication

  • To send you product updates and newsletters (if opted in)
  • To provide customer support and respond to inquiries
  • To inform you about new features, promotions, or offers

Sharing Your Information

We may share your information with:

Service Providers

We use third-party service providers to help us operate our business and provide our services:

  • Hosting and infrastructure providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools

These providers are contractually obligated to use your information only to provide services to us and in accordance with this Privacy Policy.

Business Transfers

If KirokuForms or Chelsea AI Ventures is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with other parties with your consent or at your direction.

Form Submission Data

As a form creation and submission collection service, we handle two categories of personal data:

Your Data (as our Customer)

This is the information you provide when creating an account and using our service. For this data, Chelsea AI Ventures Ltd. acts as the data controller.

End-User Data (Form Submissions)

This is the information collected through forms you create. For this data:

  • You are the data controller
  • Chelsea AI Ventures Ltd. is the data processor
  • You are responsible for obtaining appropriate consent from your form users
  • You should provide your own privacy policy for form submissions

When collecting personal data through your forms, you should:

  • Clearly inform users about what data you're collecting and why
  • Obtain appropriate consent for data collection
  • Provide a link to your privacy policy
  • Only collect data necessary for your stated purposes

We process and store form submission data according to your instructions and our Terms of Service.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • All data is encrypted in transit using TLS/SSL
  • Data at rest is encrypted in our database
  • Access to your data is limited to authorized personnel
  • Regular security assessments and testing

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

European Economic Area (EEA), UK, and Similar Jurisdictions

Under the General Data Protection Regulation (GDPR) and similar laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (in certain circumstances)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

  • Know what personal information is collected about you
  • Access your personal information
  • Delete personal information (with exceptions)
  • Opt-out of the sale or sharing of personal information
  • Non-discrimination for exercising your rights

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@chelseaai.co.uk. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information

We retain your account information for as long as your account is active. If you close your account, we will delete or anonymize your account information within 90 days, except where:

  • We need to maintain records for legal purposes
  • We need to retain certain information to protect our legal interests
  • We are required to retain data to comply with regulatory requirements

Form Submission Data

We retain form submission data according to your instructions:

  • Active accounts: Data is retained until you delete it or close your account
  • Account closure: You may export your data before closing your account
  • After account closure: Form submission data is deleted within 90 days

International Data Transfers

Chelsea AI Ventures Ltd. is based in [Country/Region], and our servers are located in [Server Locations]. Your information may be transferred to, stored, and processed in countries outside your country of residence, which may have different data protection laws.

If you are located in the EEA, UK, or other regions with laws governing data collection and use that may differ from [Country] law, please note that we transfer data, including personal data, to [Country] and process it there.

When we transfer personal data outside the EEA or UK, we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules
  • Adequacy decisions by the European Commission
  • Other valid transfer mechanisms

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

If you are a parent or guardian and believe we may have collected information about your child, please contact us at privacy@chelseaai.co.uk.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this page
  • Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Chelsea AI Ventures Ltd.
Attn: Privacy Officer
[Company Address]
Email: privacy@chelseaai.co.uk

If you have a data protection concern and are located in the EU/EEA, our Data Protection Officer can be contacted at dpo@chelseaai.co.uk.

Chelsea AI Ventures Family

KirokuForms is a product of Chelsea AI Ventures Ltd. This privacy policy applies specifically to KirokuForms. For other Chelsea AI Ventures products, please refer to their respective privacy policies.